Last Updated: 202503
Welcome to s36mall.com. Below are our shipping policies and details for your reference.
Shipping Areas
- We currently ship to [list your countries or regions, e.g. “all regions within Malaysia, Singapore, and selected international destinations.”]
- Shipping to remote areas may take longer or incur additional charges.
Processing Time
- Orders are processed within [X] business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Estimated shipping times:
- Domestic: [e.g. 2-5 business days]
- International: [e.g. 7-14 business days]
Shipping Fees
- Shipping fees are calculated at checkout based on weight, size, and destination.
- Free shipping may apply for orders above [e.g. MYR $50].
Tracking
- Once your order ships, we will send you a tracking number via email.
- You can track your parcel via the courier’s website provided in your shipping confirmation.
Delays
- Shipping times are estimates and may vary due to customs clearance, weather conditions, or other unforeseen delays.
- We are not responsible for delays caused by the shipping carrier.
Damaged or Lost Parcels
- If your parcel arrives damaged, please contact us within [e.g. 48 hours] with photos for assistance.
- If your parcel is lost, we will assist you in filing a claim with the carrier.